Privacy Policy

Last updated: August 2025

Chichester Strength and Conditioning Limited (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.chistrength.co.uk, use our services, or interact with us.

1. Who We Are

  • Business Name: Chichester Strength and Conditioning Limited

  • Address: Unit 3, Southfields Industrial Park, Delling Lane, Bosham, Chichester, PO18 8NW

  • Email: info(at)chistrength.co.uk

  • Company Type: Private limited company registered in the UK

2. Information We Collect

We may collect the following types of personal data:

  • Identity Data: name, date of birth, and contact details

  • Contact Data: email address, telephone number, postal address

  • Health Data: information relevant to training programmes, medical conditions, or injuries (where necessary to provide safe and effective coaching)

  • Transaction Data: payment details, booking history, membership status

  • Technical Data: IP address, browser type, device type, and cookie data (via Google Analytics)

  • Communication Data: information you provide when completing forms, signing up for newsletters, or contacting us directly

3. How We Collect Data

We collect data in two ways:

  1. Directly from you – through forms, emails, bookings, sign-ups, and general enquiries

  2. Automatically – through cookies, analytics, and tracking technologies such as Google Analytics

4. How We Use Your Data

We use your personal data to:

  • Process bookings, memberships, and payments

  • Communicate with you about classes, events, and updates

  • Send newsletters and marketing communications (only if you have opted in)

  • Provide safe and effective training tailored to your needs

  • Monitor website performance and improve our services

  • Comply with legal and regulatory obligations

5. Sharing Your Data

We only share your data with trusted third-party providers where necessary to deliver our services, such as:

  • Booking software (for class and membership management)

  • Payment providers (e.g. Stripe, PayPal)

  • Google Analytics (for website usage insights)

Some providers may transfer data outside the UK/EEA. Where this occurs, we ensure appropriate safeguards are in place to protect your information.

6. Data Storage and Security

  • Personal data is stored securely in encrypted online folders

  • We retain member data only while you are an active member, or for a period if you take a break and may return

  • Once no longer required, personal data is securely deleted

7. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data

  • Restrict or object to processing in certain circumstances

  • Withdraw consent to marketing at any time

To exercise these rights, please contact us at info@chistrength.co.uk.

8. Cookies

We use cookies and similar technologies to:

  • Improve website functionality and user experience

  • Analyse site usage through Google Analytics

  • Support advertising and marketing activities (where used)

When you visit our website, you will be asked to consent to cookies. You can manage or disable cookies through your browser settings at any time.

9. Children’s Privacy

Our services are not directed at children under 16, and we do not knowingly collect personal data from them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Chichester Strength and Conditioning Limited
Unit 3, Southfields Industrial Park
Delling Lane, Bosham
Chichester, PO18 8NW
Email: info(at)chistrength.co.uk